Privacy Policy
Effective Date: 14/09/2026
This Privacy Policy explains how DGSA-Support.co.uk/Dgsa-support.pages.dev (we) collects, collects, uses, and protects your personal information when you visit our website.
Who we are
Data Controller: Terrance Allerton
Contact Email: terry@dgsa-support.co.uk
Based in the UK
Information we collect
We only collect personal information that you voluntarily provide when you contact us using our website's contact form. This may include:
- Your name
- Your email address
- The contents of your message
How we use your information
We use the information you provide solely to:
- Respond to your enquiry.
- Communicate with you regarding your request.
- Maintain records of our correspondence where necessary.
Legal Basis for Processing
If you are located in the UK or European Economic Area (EEA), we process your personal information under the following legal bases:
- Legitimate interests - to respond to enquiries and communicate with visitors.
- Steps prior to entering into a contract, where your enquiry relates to products or services that you have requested.
Contact Form Processing
Our contact form is provided by Formspree. Information you submit through the contact form is processed by Formspree on our behalf in order to deliver your message to us. For more information about how Formspree processes personal information, please refer to Formspree's Privacy Policy: https://formspree.io/legal/privacy-policy/
Website hosting and Analytics
Our website is hosted by Cloudflare. Cloudflare processes technical information such as IP addresses, request headers, browser information, and other network data as necessary to securely deliver the website and protect it against malicious activity.
We also use Cloudflare Web Analytics to understand how visitors use our website. Cloudflare Web Analytics is designed to provide privacy-focused website analytics without using cross-site tracking cookies. The analytics information collected is used only to help us improve our website and understand general usage patterns.
For more information, please refer to Cloudflare's Privacy Policy: https://www.cloudflare.com/privacypolicy/
International Data Transfers
Our service providers, including Cloudflare and Formspree, may process personal information outside the United Kingdom or European Economic Area. Where personal information is transferred internationally, appropriate safeguards are used in accordance with applicable data protection laws, such as Standard Contractual Clauses or other approved transfer mechanisms.
Cookies
Our website does not use cookies for advertising or behavioural tracking. Cloudflare may use strictly necessary cookies or similar technologies where required to provide security, prevent abuse, or ensure the website functions correctly. These cookies do not require consent under applicable UK and EU laws.
Data Retention
Information submitted through our contact form is retained only for as long as reasonably necessary to respond to your enquiry and maintain our business records. We will securely delete personal information when it is no longer required, unless we are legally required to retain it.
Your Rights
If you are located in the UK or EEA, you have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete personal information.
- Request deletion of your personal information.
- Request restriction of processing in certain circumstances.
- Object to our processing of your personal information where applicable.
- Request a copy of your personal information in a portable format where applicable.
- Lodge a complaint with your local data protection authority.
If you are based in the United Kingdom, you may lodge a complaint with the Information Commissioner's Office (ICO).
Changes to this privacy policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
